A satisfying UX is can help your rankings, with second-order factors taken into consideration. A poor UX can seriously impact your human-reviewed rating, at least. Google’s punishing algorithms probably class pages as something akin to a poor UX if they meet certain detectable criteria e.g. lack of reputation or old-school SEO stuff like keyword stuffing a site.
In March 2006, KinderStart filed a lawsuit against Google over search engine rankings. KinderStart's website was removed from Google's index prior to the lawsuit, and the amount of traffic to the site dropped by 70%. On March 16, 2007, the United States District Court for the Northern District of California (San Jose Division) dismissed KinderStart's complaint without leave to amend, and partially granted Google's motion for Rule 11 sanctions against KinderStart's attorney, requiring him to pay part of Google's legal expenses.
Flash is a propriety plug-in created by Macromedia to infuse (albeit) fantastically rich media for your websites. The W3C advises you avoid the use of such proprietary technology to construct an entire site. Instead, build your site with CSS and HTML ensuring everyone, including search engine robots, can sample your website content. Then, if required, you can embed media files such as Flash in the HTML of your website.
I think the anchor text links in internal navigation is still valuable – but keep it natural. Google needs links to find and help categorise your pages. Don’t underestimate the value of a clever internal link keyword-rich architecture and be sure to understand for instance how many words Google counts in a link, but don’t overdo it. Too many links on a page could be seen as a poor user experience. Avoid lots of hidden links in your template navigation.
In a few cases, see what happens if you make more risky changes. I’m working with a website that wasn’t even in the top 100 positions for many of its 20 strategic keywords. Based on some data, it looked like the client’s sweet spot for keywords may be in the 10 to 30 range for average search value. We targeted one phrase with 700 searches a month. It’s now ranking No. 12 on Google after making two sets of SEO changes on one page. Ultimately, the client may need a new page to grab a spot among the top 10 positions.
Make it as easy as possible for users to go from general content to the more specific content they want on your site. Add navigation pages when it makes sense and effectively work these into your internal link structure. Make sure all of the pages on your site are reachable through links, and that they don't require an internal "search" functionality to be found. Link to related pages, where appropriate, to allow users to discover similar content.
Hey Sharon, great post! Re. dwell time – I’ve read conflicting opinions, some saying that Google DOES consider it an ‘important’ ranking signal, and others saying that it doesn’t, because dwell time can sometimes be a misleading indicator of content quality. For example when a user searches for something specific and finds the answer immediately in the recommended page (meaning that the content on the page is actually spot on) so he returns to the SERPs very quickly. I have been unable to locate any definitive statements (written/spoken) from anyone at Google that suggest that dwell time IS still a factor in ranking considerations, but it makes sense (to me, anyway) that it should be. Do you have any ‘proof’ one way or the other re. whether Google definitely considers dwell time or not?